Touch Lamp Repair

Assembly and Care For Your Touch Lamp

• NO TOOLS!
• Place glass between metal tabs and on the outside of the metal shade. The glass should always rest on the outside of the metal shade. Then put the nut and bolt in so that the nut is on the outside, finger tight only.
• When assembling lamp, use fingers only on the nuts when putting the glass in the shade. The glass could break if too much pressure is applied.
• If there is not enough thread on the tube to screw the topper (finial) on, reverse the threaded tube so that enough thread is available.
• Replace light bulbs with any regular light bulbs. The lamp does not require 3-way bulbs. It is the lamp that makes the bulbs operate at 3 settings. Lamps with three bulb sockets use candelabra bulbs, 25 watt maximum. Lamps with one bulb socket will use either candelabra or standard bulbs.
• For cleaning use a soft cloth only. No paper products. Glass cleaner will work for the glass and the metal.
• The metal can be polished with any metal polish or liquid automobile polish. Turtle Wax liquid automobile polish is an example of one. It works great on the metal and the glass to repel dust and resist fingerprints.
• Surge suppressers will protect your lamp from power surges and lightning strikes. These are available at hardware and discount stores. Always protect your lamp and other sensitive appliances with surge suppressers. Power surges are a common everyday occurrence and sensitive electronic equipment cannot handle the excess voltage.
• We hope you enjoy your new lamp!

Troubleshooting Guide

NOTE: Unplug lamp before checking any electrical connections. use a butter knife to remove the plastic bottom of the lamp. check that all wires are connected. if not, cut and re-connect with wire nuts.

LAMP WILL NOT TOUCH ON
(Remember only metallic surfaces are touch sensitive.)
1. A touch lamp must not be plugged into a wall outlet that is controlled by a wall dimmer, simply move lamp to another outlet.
2. Check that the outlet is controlled by a wall switch and check that the outlet switch is in the ON position and that the lamp is plugged in.
3. Replace the light bulb with a new one-way bulb or test it in another lamp.
4. Move lamp to different outlet and try again.

LIGHT DOES NOT CHANGE SETTINGS WHEN LAMP IS TOUCHED
1. Callouses on the fingers may act as an insulator. Try touching the lamp with the other hand or with a different part of the hand.
2. Some carpets have been sprayed with an anti-static spray that are conductive and grounds out the signal, try again in another outlet.

LIGHT CHANGES SETTINGS WITH NO ONE TOUCHING THE LAMP
1. A cracked element in the bulb emits bursts of electronical energy which overwhelms the small touch sensor signal, replace the bulbs with any one-way bulbs. NOTE: 40 watt maximum candelabra bulbs recommended.
2. Power surges and strikes will cause this and eventually, over time, will cause your sensor to burn out. Surge suppressors will protect your lamp and other important household electronics. You can find surge suppressors at your local hardware and discount stores. Touch sensors are available from CircleOne.
3. A ham radio, CB transmitter or some garage door openers will emit high levels of energy that interfere with the lamp. These conditions are difficult to correct. Try moving out of the range of those energy bursts. Surge suppressors may also help.

CORDLESS TELEPHONE/INTERCOM OPERATION CAUSES LAMP TO CHANGE SETTINGS
1. Use a power line filter or surge suppressor.